Worldwide Locations
About Initial Hygiene
Initial is a service-based business that comprises several different divisions that operate in some 40 countries around the world. In New Zealand, the services we provide include washroom hygiene, deep clean hygiene treatments and office hygiene.
Our experience and attention to detail makes Initial one of the world’s leaders in the provision of quality washroom services.
With 5 Initial Hygiene branches in New Zealand, we have been setting industry standards since the 1970s. Our steady growth has been based on quality service, innovation and understanding and meeting the needs of our customers.
History
Initial began trading in England in 1903 when an American, Mr A.P.Bigelow, started a towel rental service for businesses in London. Each customer had their initials embroidered on their towels – and so the Initial Towel Supply Company was born. Over the years the business grew and expanded into many other countries. It was acquired by the Rentokil group in 1996, and renamed Rentokil Initial. Rentokil added international know-how and business acumen to the group’s operations, and the two businesses still trade separately under the Rentokil and Initial brand names.
Culture and Values
Initial has a decentralised structure with strong operational management at local level. We believe in streamlining management and investing in recruitment, training and technology. Empowering our employees through development programmes helps you always receive the best customer service. All our employees follow our Code of Ethics and we also subscribe to Employment Best Practice guidelines. For you this means:
• A ‘customer-first’ philosophy.• A service provider who proactively cares for the environment.
• A direct and transparent way of dealing with all customers and staff.
- Building Trust
- How we build and maintain lasting relationships with our clients.
- Corporate Social Responsibility
- Discover our constantly evolving culture of Corporate Social Responsibility.
- Global Yet Local
- Bringing world-class service to your business.
- Leadership, Quality and Innovation
- You’d be surprised what we get up to in washrooms.
- People Matter
- Our business is all about people. Our people working to make the lives of your people more comfortable and convenient.
- Working With You
- Almost every organization requires washroom hygiene services. The question is, who are you going to choose to supply yours?
